Plumbing Service Manager - Sacramento

Sacramento, CA

Job Description

Plumbing Service Manager

Posted: Wednesday, 3/20/2024

We have an exciting career opportunity for an ambitious, team-oriented professional who is interested in joining our team as a Plumbing Service Manager. As the Plumbing Service Manager, you will be responsible for the scheduling and supervision of technicians to effectively provide commercial and/or residential plumbing service, repair, and installation for customers.

We offer

  • $100k - $120k base salary
  • Bonus opportunity
  • Company vehicle and gas card
  • Company cell phone and laptop
  • Comprehensive benefit package including Medical, Dental, Vision, 24/7 tele-med, prescription, and Employee Assistance Program
  • Employer paid health benefits with virtual doctor visits from day one for employee and family
  • 401(k) with company match
  • Disability, Life, and supplemental insurance also available


  • Supervise and delegate service employees, which includes assisting in hiring and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling and training employees, completing time sheets, evaluating performance and supervising work assignments to ensure effective operations
  • Coach and motivate technicians to work at their maximum productivity; coaches, trains and develops technicians to increase work and sales skills
  • Provide technical support to the field via radio, telephone, and/or at job sites
  • Review and audits technician paperwork daily; ensures that all equipment is in proper operating condition, to include maintaining high quality appearance of vans and equipment
  • Oversee the dispatch function for our plumbing service techs to ensure the appropriate technician is selected based on customer needs
  • Provide technical support for the plumbing technicians
  • Resolve customer issues and complaints to ensure customer satisfaction
  • Assist the general manager with data collection and report preparation
  • Conduct site surveys
  • Review payroll records to ensure that technicians are paid properly
  • High School diploma or general education degree (GED)
  • 4 years+ plumbing experience
  • Proven success leading a team to achieve branch/corporate objectives
  • Working knowledge of general industry standards and plumbing a plus
  • Strong computer and mathematical skills required
  • Excellent negotiation, communication and presentation skills
  • Ability to understand the effects of economic, financial and market conditions on the business
  • Able to operate in a dynamic, fast-paced environment and adapt to a changing environment
  • Ability to think both strategically and execute against day-to-day objectives
  • 401(k)
  • 401(k) matching
  • Company truck
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Fuel card
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Confidential At A Glance

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