Denver Health

Patient Access Specialist - Immunization and Travel Clinic - Denver

Denver, CO
Denver Health was founded as City Hospital in 1860 to serve the health care needs of the rapidly dev

Job Description

Patient Access Specialist - Immunization and Travel Clinic

Posted: Saturday, 3/23/2024
We are recruiting for a Patient Access Specialist - Immunization and Travel Clinic to join our team!

We are here for life’s journey.
Where is your life journey taking you?

Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:

Humanity in action, Triumph in hardship, Transformation in health.
Job Summary

Under general supervision, performs all components of patient registration/discharge into the EPIC system. Registration/Discharge includes entering charges for services, data entry, and chart breakdowns. Prepares daily cash deposit. Performs a variety of routine office tasks and maintains logs. Provides customer service, answers telephones, and is a clerical support to nursing and counseling staff.
This position will support community events and work some evenings/weekends.

Essential Functions:
  • Answers telephone inquiries; screens calls; routes calls and takes messages (20%)
  • Collects co-payment, point-of-service payment, deposits, and other payments, issue receipts and balance cash drawers. (20%)
  • Works to properly identify patients to increase clean claims and minimize errors associated with misidentification. (10%)
  • Completes documentation for uninsured patients seeking emergency care, to include CICP and Emergency Medicaid. (10%)
  • Coordinate bed assignment, transfers, and discharges through various applications and maintain communications with inpatient nursing units and nursing supervisors. (10%)
  • Verifies and updates patient demographics information and billing insurance information for new and existing patients. (10%)
  • Calls insurance companies for treatment authorization and benefit information. (10%)
  • Disseminated direct admit information to other Patient Access personnel for proper screening and insurance verification. (5%)
  • Maintain quality assurance scores of 98% or higher in conjunction with department expectations. (5%)

  • No High School Diploma and/or No GED Required

Work Experience:
  • No experience required


Knowledge, Skills and Abilities:
  • Organization and Attention to detail
  • Effective communication
  • Ability to Problem Solve
  • Ability to prioritize workflow and determine priority
  • Ability to demonstrate professional work behavior by following Denver Health guidelines/policies
  • Ability to multi-task and handle a high volume of tasks at one time
  • Ability to enter data quickly and accurately
  • Ability to complete daily work by the end of the shift
  • Ability to work collaboratively with a team
  • Ability to type 25 wpm.
  • Knowledge of Microsoft Office Suite.
  • Familiarity with Epic
Days (United States of America)
Work Type
$21.82 - $29.53 / hr
  • Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans
  • Free RTD EcoPass (public transportation)
  • On-site employee fitness center and wellness classes
  • Childcare discount programs & exclusive perks on large brands, travel, and more
  • Tuition reimbursement & assistance
  • Education & development opportunities including career pathways and coaching
  • Professional clinical advancement program & shared governance
  • Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
  • National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
Our Values
  • Respect
  • Belonging
  • Accountability
  • Transparency
All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit:

Denver Health At A Glance

Denver Health was founded as City Hospital in 1860 to serve the health care needs of the rapidly developing city of Denver. Since then, we have grown alongside the community to become a complete health care system, proudly providing care for all residents -- at every point in their lives. We believe healthy people are the foundation of a vibrant community, and Denver Health has been treating and healing the people of Denver for more than 150 years. Today, Denver Health delivers preventative, primary and acute care services. We are committed to making our community a healthy place to live, work and raise a family. You’ll see that commitment in the programs we offer, through the care we provide and in our determination to achieve continuous improvement so our community always has the best care available. As a comprehensive, integrated organization, we provide hospital and emergency care to the public, regardless of ability to pay. This integration promotes continuity of care for each patient and assures health care that is delivered in the most efficient, cost-effective setting.
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