Full Time and Part Time schedules available!

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We’re searching for a Patient Access Specialist to facilitate admission and registration process for all inpatients and outpatients. Obtains essential information for registration and pre-certification, ensures all data is accurate, forms are complete and signed for inpatients, surgical, diagnostic and clinical outpatients. Establishes good rapport with and maintains effective communication with patients, parents, physicians, house officers, nursing staff and others. Advises patients of financial responsibilities and payment expectations.

ESSENTIAL FUNCTIONS

OUTPATIENT CLINIC, EMERGENCY, AND ANCILLARY REGISTRATION. Receives notification of need for registration/reservation from patient, caregiver, physician, physician agent, surgery scheduling, nurses, or clinics & can identify specific registration protocol based upon patient clinic type.

• Obtains complete and accurate patient, demographic and insurance information, identifying all payment sources and pre admission certification requirements to enhance the revenue cycle and prevent denials of reduction in benefits.
• Assembles forms/patient packets as necessary.
• Converts pre registration to visit when a patient/family arrives in a timely manner and assembles patient charts when required.
• Responsible for verifying all demographic information is complete and accurate in Epic registration system and communicates such information to all parties involved.
• Obtains complete and accurate data at the bedside for patients when appropriate, thus supporting the medical needs of the patient.
• Obtains authorization for medical treatment/testing or admission from parents or legal guardian. Seeks to obtain accurate sociologic information to ascertain responsibility for signing the Authorization for Treatment. Refers to Social Worker when legal guardianship issues arise.
• Distributes Privacy Notice to parents and obtains written acknowledgement of receipt of notice.
• Communicates NeHii disclosure and documents in Registration system(s)
• Obtains copy of driver’s license or other picture identification in accordance with red flag policy and procedures.
• Prompts the collection of co-payment, deductible, co-insurance or deposit of self-pay balances at this time of registration if not previously collected.

ADMISSIONS - Receives notification of need for registration/admission from physician, physician agent, surgery scheduling, nurses, or clinics.

• Assembles forms as necessary.
• Places wristband with verified demographic information directly on patient at point of admission.
• Obtains complete and accurate patient, demographic and insurance information, identifying all payment sources and pre admission certification requirements to enhance the revenue cycle and prevent denials of reduction in benefits.
• Prompts the collection of admission co-payment when identified during the insurance verification process.
• Obtains complete and accurate data at bedside for all nonscheduled admissions, when appropriate, thus supporting the immediate medical needs of the patient.
• Coordinates bed assignment with the Clinical Nurse Coordinator. Monitors bedside registration and ED Bed Board.
• Obtains authorization for medical treatment/testing or admission from parents or legal guardian. Seeks to obtain accurate sociologic information to ascertain responsibility for signing the Authorization for Treatment. Refers to Social Worker when legal guardianship issues arise.
• Creates admission visit with appropriate status, bed type, and accommodation when a patient/family arrives, notifies the CNC or assigned floor and assembles patient charts.
• Determines if patient is an adult in Nebraska for completion of Advance Directive status. If there is an Advance Directive instructs patient/parents that it must be placed on the chart. If of legal age and no Advance Directive, provides information on creating an Advance Directive. Documents correctly in Epic

Assumes responsibility of daily follow-up in Access workqueues with emphasis on collection of insurance information for timely authorization