Healogics LLC

Medical Office Coordinator/Patient Navigator - Mount Vernon

Mount Vernon, WA
Healogics is the nation’s largest provider of advanced wound care services. Healogics and its affili

Job Description

Medical Office Coordinator/Patient Navigator

Posted: Sunday, 5/12/2024

The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.

Think you are a great fit? Learn more about this role here:

Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships.

The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the WCC.

All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.

Essential Functions/Responsibilities:

  • Coordinates with Center leadership to maximize daily patient census.
  • Actively participates in staff meetings to support key functions within the Center.
  • Greets patients and other visitors, answers and routes calls to appropriate staff.
  • Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the care continuum model.
  • Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases.
  • Collects and enters patient charges in databases.
  • Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers.
  • Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures.
  • Coordinates/schedules ancillary testing with other hospital departments.
  • Arranges for patient transportation as needed.
  • Maintains office equipment and supplies as needed, and medical supplies as directed.
  • Performs other duties as required.
  • High School Diploma or General Education Development (GED); Associate’s degree preferred
  • Minimum of Two (2) or more years office administration experience, preferably in a medical setting; Prior medical coding experience preferred

Healogics LLC At A Glance

Healogics is the nation’s largest provider of advanced wound care services. Healogics and its affiliated companies see more than 330,000 patients per year through a connected network of Wound Care Centers®, partner hospitals, academic medical centers, patients and families. Leveraging its scale and experience, Healogics utilizes an evidence-based systematic approach to chronic wound healing in treating an underserved and growing patient population. To learn more about Healogics, please visit www.healogics.com. Healogics is the wound healing expert. We drive wound science, healing and prevention forward to help heal more wounds and change more lives. We are committed to advancing wound healing by creating and sharing our wound care expertise everywhere we can, for every patient who would benefit, by the best means available.
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