Manager Territory NI Project Operations - Los Angeles

Los Angeles, CA
Yesterday, we carried more than 1.5 billion people vertically, diagonally and horizontally using Sch

Job Description

Manager Territory NI Project Operations

Posted: Thursday, 8/24/2023

Location: Los Angeles, CA, California, United States
Job ID: 70817

We Elevate... You

Our mission is to keep cities and people around the world moving. Since 1874 Schindler has an outstanding reputation for not only elevating buildings, but the well-being of everyone who lives and works in them. Do you have the talent, ambition, and vision to help us elevate tomorrow’s world?

As a leading employer in the urban mobility industry, we are always looking for a diverse group of people who can create exceptional value for our customers.

Join us as a

Manager Territory NI Project Operations

Your Skills

The Territory Project Operations Manager - New Installation (NI) provides management of the company’s operational activities and functions relating to the installation of new products as well as partner with the NI Sales team on all acquisition of opportunities outside our portfolio within an assigned geographic span. All this work is to be fulfilled in a manner that achieves customer satisfaction as well as the strategic business objectives of the region.

  • Develop and execute a business plan in support of the territory’s financial and non-financial objectives and support the implementation of territory NI operations initiatives.

  • Interface with Field Superintendents and Project Managers to release material into manufacturing to be aligned with customer schedules, supply chain capacities, and manpower planning.

  • Ensure the Fulfillment + guidelines and expectations are being followed throughout the lifecycle of all projects.

  • Responsible for managing networking capital via appropriate asset management measures and billing procedures.

  • Review and approve change notices to ensure proper cost allocation and project profitability

  • Partner with the NI sales team to facilitate the sales to operations handover for newly awarded projects as well as assist with contract scope review.

  • Support Project Managers with setting up project timelines and expectations with customer as well as set a high level of customer service through communication

  • Develop and maintain strong commercial relationships with key customers, GCs and influential industry consultants through personal contact and staff assignments.

  • Responsible for managing, mentoring, and leading a team of NI-focused Project Managers by setting and clarifying employee objectives, managing their ongoing performance and continuously developing their skills, all in an effort to drive the NI team to meet required financial targets/metrics and performance KPIs.

  • Lead the hiring and onboarding of all new NI Project Managers.

  • Initiate procedures and leadership practices to create a business environment for participative management, maintain high morale of subordinates and demonstrate strong support of Schindler’s cultural beliefs and best practices.

  • Advise Project Managers on the utilization and assignment of resources appropriate for project timelines and budgets that ensure quality job completion, drive installation efficiency, and maximize profitability.

  • Ensure all required NI operations meetings are effective. Lead meetings where appropriate.

  • Provide expert technical knowledge for any project that needs additional oversight or intervention. Review ongoing project work with the operational team to ensure that projects close-out at the required efficiency and profitability levels avoiding overruns.

  • Ensure team organizes and handles proper inspection and turnover process at project conclusion.

Your Experience


  • BA/BS Business / Management / Engineering
  • Possess overall knowledge of product and product application; ability to understand financial statements; legal awareness to contract terms and conditions.

Work Experience:

  • 5-7 years in various assignments within the Company, in the Elevator industry, or in another service-oriented business.
  • Experience managing a P&L for an industrial company.


  • Up to 50% travel within the territory will be required
  • Excellent written and verbal communications skills
  • Excellent computer skills, including proficiency in MS Office

Our Commitment

Competitive Medical, Dental and Vision Plans - All benefits effective from first day of hire

  • Generous Paid Time Off (All employees start with 3 weeks of vacation which then increases with tenure in addition to sick days, floating holidays and 8 Company Observed Holidays)
  • Tuition Reimbursement (Eligible after 6 months of service)
  • Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption
  • 401k Plan: Eligible and company match and vesting on first day of employment
  • Company Match: 100% on first 4% of employee contributions than 50% on the next 6% of employee Contributions
  • If an employee contributes 10%, Schindler matches 7%

Will you join us and elevate tomorrow’s World?

We look forward to receiving your complete online application.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.
If you would like assistance with the application process for this position, please contact the recruiter highlighted above who will be happy to help.

  • Generous Paid Time Off (All employees start with 3 weeks of vacation which then increases with tenure in addition to sick days, floating holidays and 8 Company Observed Holidays)

Schindler At A Glance

Yesterday, we carried more than 1.5 billion people vertically, diagonally and horizontally using Schindler elevators, escalators and moving walks. Today, we'll do it all over again! With U.S. headquarters in Morristown, New Jersey, and Canadian headquarters in Toronto, Ontario, Schindler Elevator Corporation is the North American operating entity of the Switzerland-based Schindler Group. Schindler is one of the leading global manufacturers of elevators, escalators and moving walks. Schindler employs over 6,000 people in more than 160 locations in North America. Founded in 1874 in Lucerne, Switzerland, by precision engineer Robert Schindler, it is a closely held company and is listed on the Swiss stock exchange. Schindler manufactures, installs, maintains and modernizes mobility solutions for almost every type of building requirement worldwide. The company specializes in latest-technology engineering, as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout North America, including office buildings, airports, shopping centers/retail establishments and specialty buildings.
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