Maintenance Supervisor (San Antonio Region) - San Antonio

San Antonio, TX

Job Description

Maintenance Supervisor (San Antonio Region)

Posted: Saturday, 11/11/2023

Essential Duties and Responsibilities

Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.

  • Technical
    • Maintain the physical condition of the property according to Company operating and safety standards and ensure that service requests are performed correctly and in a timely manner.
    • Providing technical skills and training to the maintenance team. Maintain hazard communications program.
    • Teach and promote safe work practices.
    • Attend and participate in technical training programs to maintain personal skill level.

  • Personnel Management
    • Responsible for recruiting, hiring and quality of staff and recommend promotions and terminations when necessary.
    • Communicate professionally and delegate effectively with staff members.
    • Document all counseling sessions.
    • Ensure the staff is motivated and functions as an effective team.
    • Comply with all personnel management policies and procedures.
    • Develop staff through continuous motivation and training.

  • Administrative
    • Adhere to budget guidelines and obtain competitive bids on major expenses.
    • Purchase supplies as necessary using standard purchase order system and proper bidding procedures.
    • Prepare staffing schedules consistent with property needs.
    • Monitor inventory of parts and supplies and appropriate levels.
    • Participate in Company meetings, as required.

  • Quality Control
    • Ensure that the physical condition of the property is maintained according to Company operating and safety standards.
    • Organize and prioritize service requests and ensure all service requests and repairs are made correctly and in a timely manner.
    • Oversee completion of service requests in 24 hours or per property policy.
    • Inspect grounds, buildings and other property features as required to minimize liability concerns.
    • Oversee turnkey operations and ensuring that vacants are made rent-ready in a timely manner.
    • Maintain an effective preventative maintenance program.
    • Maintain an organized, clean and safe work area.
    • Ensure adherence to the Company’s safety and hazard communications programs, policies and procedures.
    • Teach and promote safe work practices to staff.

  • Customer Service
    • Maintain a high level of customer service.
    • Communicate effectively with residents, fellow associates, vendors and supervisors.

Knowledge, Skills, Abilities

Must be able to diagnose problems and repair the following:

  • Major appliances
  • HVAC (EPA Certification)
  • Basic – Intermediate plumbing
  • Basic – Intermediate electrical (when no license required)
  • Sheetrock
  • General carpentry
  • Pool care (if required by property)
  • Roof and gutter repair
  • Wallpaper/painting
  • Foundation/sidewalk repairs
  • Irrigation and maintenance repairs
  • Landscaping
  • Ice and snow removal
  • Ability to deal well with people
  • Good verbal communication skills
  • Strong customer service skills

SWBC PEO At A Glance

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