The Tail Haven

Kennel Attendant / Customer Service Representative - Lafayette

Lafayette, CA
The Tail Haven Hotel & Day Lounge is your premiere location for dog boarding, dog day care, dog trai

Job Description

Kennel Attendant / Customer Service Representative

Posted: Sunday, 8/27/2023

If you love dogs, are comfortable interacting with them and caring for them, and can see yourself finding job satisfaction in helping to make their owners smile, The Tail Haven is recruiting for entry level kennel attendant/customer service staff at both our locations, Lafayette and San Rafael!

We are dog care professionals offering the personal touch…In your role as Kennel Attendant / Customer Service Representative, you will assist with all aspects of operating our facility, including but not limited to hotel and daycare client check-in and check-out, scheduling reservations, feeding and administering medications (as required), supervising group play and interacting with the animals, keeping the facility and equipment safe and sanitary, answering phones, collecting customer payments, responding to customer inquiries, and additional responsibilities as required .
Caring for dogs is a fun, fast paced environment with many interruptions and constantly shifting priorities. it is an incredibly gratifying field to work in and not always glamorous. It can be messy, dangerous at times, and is hard work. We seek people on our team who will smile with us through it all.

If you have not worked with dogs professionally before, please expect some culture shock and a steep learning curve (two years commercial kennel or vet office experience is a plus).

If you understand that working with animals is equally challenging and rewarding then we encourage you to apply.

Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour starting wage depending on experience.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Ability to commute/relocate:

  • Lafayette, CA 94549: Reliably commute or planning to relocate before starting work (Required)


  • Professional Dog Handling or Commercial Kennel: 2 years (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: In person

The Tail Haven At A Glance

The Tail Haven Hotel & Day Lounge is your premiere location for dog boarding, dog day care, dog training, and dog adoptions. With a full time staff of professional dog trainers, we work with our dogs one on one to give our clients the best service possible.
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