Computacenter

Junior Account Support Representative - Plano

Plano, TX
#WinningTogether We’re glad you’re here and we’re delighted that you’re interested in learning mo

Job Description

Junior Account Support Representative

Posted: Thursday, 9/21/2023

Junior Account Support Representative

Location

Plano, TX, US


Position Overview

The Junior Account Support Representative provides administration support of transactions/sales for Account Support Reps (ASR), and Account Managers (AM). Jr ASR’s will communicate regularly with ASR team members, individual employees, and vendors regarding open requests, open quotes, escalated orders, and at-risk projects.


Duties/Responsibilities

  • Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
  • Enter and track opportunities, quotes, and orders in Salesforce.com and SAP
  • Assist in preparation of proposals for customers’ needs by acquiring price quotes from vendors and maintaining business relationships.
  • Master all internal sales processes, systems, and procedures.
  • Track orders for assigned Account Support Representatives and Account Manager teams.
  • Respond dynamically to internal and external requests pertaining to quotes and orders.
  • Embrace and support Computacenter’s mission and core values.
  • Microsoft Suite experience - Outlook, Excel, Teams
  • Confident, articulate, and professional speaking abilities
  • Strong problem-solving and analytical skills
  • Enjoy working as a team member as well as independently

Requirements
  • Bachelor’s degree or equivalent experience.
  • 1-2 years sales and/or Customer Service experience preferred.
  • Legally eligible to work in the United States.

Computacenter At A Glance

#WinningTogether We’re glad you’re here and we’re delighted that you’re interested in learning more about us as a company and an employer. Welcome to Computacenter! Become part of the family Computacenter, a trusted and innovative provider of first-class IT services for 40 years, is a company where people love to work. For some it’s because they just love the family feel of our culture, for others it’s because they are proud of helping our customers make wise choices when it comes to technology in today’s complex and changing world. Regardless of the reason, our people know they are valued for what they can contribute and who they are as individuals. Our business is about technology. But first of all, it’s about people. Be at the heart of digital transformation We believe digital transformation means maximising the latest IT technology to help our customers deliver their business outcomes faster. As a result, we’re trusted enablers of success for some of the world’s greatest organisations. The technologies we’re involved in are as diverse as the industries we work in. From IT security, cloud, workplace, DevOps, AI and Big Data to Industry 4.0, if you want to shape the digital future, you've come to the right place! Can-do culture We have been growing continuously for 40 years - and we’re proud of what we’ve achieved. Just as we are proud of our can-do culture that has supported this growth and continues to do so today. We believe we only be successful by working together. That’s why we don’t believe in rigid hierarchies, titles or departmental boundaries. What really matters to us are our people and their contribution.
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