Markem-Imaje

Inside Sales Representative - Kennesaw

Kennesaw, GA
Markem-Imaje is a wholly owned subsidiary of the US-based Dover Corporation and is a trusted world m

Job Description

Inside Sales Representative

Posted: Tuesday, 11/7/2023

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

The Inside Sales Representative will be responsible for supporting our Aftermarket team aligning with the company’s key strategies, maximizing value to the customers, and increasing the annual revenue.
Reporting to: Inside Sales Manager – Supplies & Services (North American Zone)


Job Responsibilities:

  • Execute the MI Customer Engagement Model in support of overall business objectives. Learn and deploy all policies and procedure according to defined KPIs.
  • Present the Markem-Imaje Aftermarket product offerings in a knowledgeable and professional manner. Understand customer needs and identify sales opportunities.
  • Receive and take action on alerts and opportunities (“Sales Plays”) received through Salesforce.
  • Record and manage all sales related activities, leads and opportunities into Salesforce.
  • Monitor activities and capture data to track progress of After Sales objectives and campaigns aimed at after sales products and services.
  • Extract and organize data and results for regular review with management.
  • Coordinate among different stakeholders in order to address complex deals/quotations and to prepare customer presentations.
  • Participate in continuous improvement activities to understand products and services more deeply and to enhance career development.
  • Work closely with aligned Supplies & Services Representative to positively impact revenue results and overall customer satisfaction.

Requirements
  • Degree or related experience with 1-3 years of relevant work experience with demonstrated ability to meet job requirement.
  • Effective verbal communication skills (in-person, conference calls, presentations) and business writing proficiency (transactional – emails; informational - call reports, meeting minutes; persuasive - customer proposals).
  • Understanding of CRM (such as Salesforce.com) and MS Office applications (Excel, Word, PowerPoint).
  • Strong analytical skills.
  • Must be able to perform in a fast-paced environment while effectively handling competing priorities and timelines. Ability to take direction from many stakeholders.
  • SAP or similar database knowledge.

Markem-Imaje At A Glance

Markem-Imaje is a wholly owned subsidiary of the US-based Dover Corporation and is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, and print and apply label systems. Markem-Imaje provides global reach to over 50,000 customers with 30 subsidiaries, 6 technology centers, several equipment repair centers and manufacturing plants with the most comprehensive marking and coding portfolio available in the marketplace.
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