Sonoran Mechanical Systems

HVAC Scheduling & Service Dispatcher - Peoria

Peoria, AZ

Job Description

HVAC Scheduling & Service Dispatcher

Posted: Wednesday, 3/20/2024

Role and Responsibilities

  • Answering multi-line phones and emails from customers, prioritizing service calls and accurately tracking all dispatched calls.
  • Detailed data entry including customer information, address, telephone numbers, memos, invoices and attachments.
  • Able to professionally make outbound calls to a variety of customers in order to schedule maintenance, repairs (Parts, Installations etc.) or additional services turned in by the technicians.
  • Present a professional image of the company in all methods of communication (verbal, written or in person) &Maintain a POSITIVE ATTITUDE at all times.
  • Minimum of 2 years in a scheduling or service dispatching in the construction industry, in HVAC preferred.
  • Skilled with Microsoft Office Outlook & multi-line telephone system.
  • Strong history in customer relations.
  • Must be able to read, write & speak English fluently; verbal Spanish fluency a plus.
  • Must be able to follow and enforce company policies.
  • Must be able to pass an immediate drug test.
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Sonoran Mechanical Systems At A Glance

Apply Now

Classet is a skilled trades network. Once you have applied, A Classet recruiter will reach out within 24 hours to learn more about your career search! Classet helps everyone from experienced crafstmen & women to eager apprentices find new opportunities. We are here to help you find the right fit for your career.