Apex Plumbing Pros

HVAC Installer Assistant - Columbus

Columbus, OH

Job Description

HVAC Installer Assistant

Posted: Saturday, 8/5/2023


Pay: $18-25hr

Hours of Work: 8am-5pm OR 10am-7pm Monday-Friday OR Tuesday-Saturday

  • Create a positive customer experience by completing the install correctly the first time with quality and care to applicable codes, to avoid refunds and recalls.
  • Mentor and develop lead installers and apprentices, under his/her care, into install team lead technicians.
  • Mentor team members and apprentices weekly on team’s performance metrics.
  • Install HVAC related equipment according to manufacturer’s specifications.
  • Wire both high and low voltage to heating and cooling equipment.
  • Install copper refrigerant lines to air conditioning units, including soldering and brazing.
  • Install sheet metal, duct board, and flex duct systems in residential and lite commercial buildings.
  • Properly connect gas lines to heating equipment.
  • Complete all required documentation, including checklist, including recording model, serial numbers, and install date recorded in Service Titan on installs and collect, record and deliver fees to designated office administration.
  • Understand when to issue a “Lock Out/Tag Out” tag and the required follow-up steps.
  • Facilitate order for all parts required for appointments and ensure preparedness for the day of service.
  • Record all material used or consumed on the job for job costing and replenishing.
  • Work with dispatch to reschedule a follow-up appointment with the customer when the work was not completed during the initial appointment.
  • Support technicians on troubleshooting issues as needed.
  • Transport materials and tools to the job site and provide proper accounting of assigned tools.
  • Keep truck clean, stocked and accurately inventoried.
  • Protect customer’s home from damage while working and leave customer’s home cleaner than when we arrived.
  • Coordinate with other departments to ensure appropriate job objectives are met effectively and completely.
  • Inform a manager if the customer does not have fully functioning HVAC service before leaving the call.
  • Communicate the benefits of Club Memberships.
  • Manage to performance metrics scorecard.
  • Investigate any reported safety issues.
  • Support supervisor and/or manager as a resource who can make decisions on behalf of the company for the install team.
  • Report any safety issues to manager and/or supervisor.
  • Perform other duties as assigned.
  • EPA Certified required.
  • Must be able to pass drug testing and background checks.
  • Driving points no more then 4 points
  • A high school diploma or general education degree (GED) required.
  • Completed some sort of HVAC training and/or school.
  • A minimum of three years’ experience preferred but not required with manager’s approval in installing diverse HVAC equipment
  • A valid driver’s license and approved to drive by Company’s insurance carrier.
  • Must be highly organized with good attention to detail and follow through.
  • Possess good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
  • Team player working in a team environment.
  • Excellent customer service skills with desire to exceed customer expectations.
  • Must be able to use a computer tablet, smart phone and read a map or follow GPS.
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Apex Plumbing Pros At A Glance

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