Field Supervisor - PTN - Paramedic - Full Time - Nights - Toledo

Toledo, OH
When it comes to practicing medicine, these pros have it down pat. ProMedica Health System is a not-

Job Description

Field Supervisor - PTN - Paramedic - Full Time - Nights

Posted: Sunday, 10/22/2023

ProMedica Toledo Hospital is one of the largest acute-care facilities in the region. Our 794-bed hospital is staffed by more than 4,800 professional healthcare employees who serve a 27-county area throughout northwest Ohio and southeast Michigan. We also have the area’s largest board-certified medical staff, which is made up of more than 1,000 primary care and specialty physicians. Excellent customer service skills and the ability to work in a fast paced environment are a must. In addition, for 15 consecutive years, residents of Greater Toledo have named us the Consumer Choice Award winner in our market. In fact, we’re the only hospital in northwest Ohio to receive this honor.


Primary function is to provide for and facilitate the patient care process. Is directly responsible for the actions of field operations staff on their assigned shifts and have discretionary authority over personnel to ensure PTN policies and procedures are adhered to. Functions as lead Field Training Officer for all field personnel.

Job Duties :

  • Monitor, facilitate, and evaluate system performance from a minute-to-minute field operations perspective.
  • Respond to calls on an as needed/requested basis.
  • Facilitate Incident Command as needed.
  • Act as liaison with customers to include medical facilities and fire departments. Address customer complaints and resolve problems.
  • Observe and document individual and team performance of field personnel.
  • Observe unit responses and driving performances.
  • Assist with the investigation process.
  • Serve as coordinator for special events coverage.
  • Plan, assign, and direct daily work assignments.
  • Emergency scheduling duties.
  • Referral of station maintenance, supply and or equipment problems to Logistics Technician.
  • Referral of vehicle maintenance problems to Fleet manager.
  • Monitor compliance of field personnel with medical reporting.
  • Provide on line medical consultation and treatment direction to field staff.
  • Fill field staff duties as necessary.
  • Participates in the interview, hiring and orientation process with new and prospective employees.
  • Directs new employees through completion of employee orientation.


Must be Nationally Registered EMT-P licensed in the State of Ohio and Michigan. Associate’s degree or equivalent from two-year College preferred; or two to four years related experience with ProMedica Air and Mobile; or equivalent combination of education and experience.

  • Must be able to move about hospital and between workstations.

  • Must be able to frequently move, lift or carry materials weighing up to 50 lbs

  • Must be able to understand directions and be able to communicate and respond to inquires.

  • Must have excellent interpersonal skills.

  • Must be able to input and retrieve information from computer.

  • Must maintain a driving record as required by PTN and PHS.

  • Perform other duties as assigned.

ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. For more information, please visit

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact

Equal Opportunity Employer/Drug-Free Workplace

ProMedica At A Glance

When it comes to practicing medicine, these pros have it down pat. ProMedica Health System is a not-for-profit health care provider offering a full spectrum of medical services to residents of Ohio and southeastern Michigan. The system is composed of about a dozen hospitals (including the 800-bed Toledo Hospital) and more than 300 other facilities, such as long-term care and rehabilitation centers, a physicians' group, research clinics, and urgent care centers. In addition, ProMedica has a comprehensive elder care program featuring assisted living, skilled nursing, and hospice facilities. The organization also provides HMO services. Founded in 1986, ProMedica's hospitals house about 2,300 beds.   The system's nearly 3,000 physicians receive nearly 3 million patient visits each year. Along with operating its own acute care hospitals, ProMedica partners with Lima Memorial Health System (LMSH) to help operate some of its facilities. LMSH is a not-for-profit system housing Lima Memorial Hospital as well as 25 other facilities that provide a range of medical specialties in 10 counties throughout northwest Ohio. ProMedica administers cancer and orthopaedic care through two institutes. The ProMedica Cancer Institute renders specialized oncology care for a range of cancers. Treatment options include surgery, chemo- and hormone therapy, and vaccine or biological modifier therapy. The institute also conducts clinical trials with cancer patients to research and test new treatment options. The health system's Orthopaedic Institute specializes in sports medicine and bone care including total joint replacement, spine, back, hand, foot and ankle surgery, and rehabilitation. ProMedica partners with The University of Toledo College of Medicine to provide residency training, fellowships, clerkships, and a host of other educational programs to medical students. The two formed the agreement in mid-2010 and expanded it later that year to stretch over a five-year period. By 2016, the total number of residency and fellowship openings within the two organizations will expand from about 330 last year to nearly 425. The plan is to have an additional 29 residency rotations at ProMedica and 26 expanded residency rotations. Additionally, the five-year plan calls for an expansion of residency and fellow programs in areas such as general surgery, otolaryngology, anesthesiology, pain management, and pediatric trauma. As part of the partnership, ProMedica and UT will invest several million dollars to increase the number of clinical trials in which the two organizations engage. ProMedica helps member hospitals negotiate lower prices for medical supplies and equipment through a management agreement with Lake Erie Regional Cooperative (LERC). LERC has about 250 members and uses its size to negotiate favorable contract rates with hospital suppliers based on aggregate purchasing power. Members include about two dozen acute care facilities and a range of other health care organizations.
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