STULZ Air Technology Systems, Inc.

Field Service Technician III - Milwaukee

Milwaukee, WI

Job Description

Field Service Technician III

Posted: Friday, 8/25/2023

PLEASE SUBMIT YOUR APPLICATION VIA TO BE CONSIDERED. Your application needs to be submitted via our Careers page to be reviewed and invited for an interview.

SUMMARY: Must possess or be able to develop subject matter expertise of STULZ Precision Cooling and Ultrasonic Humidification products. The technician must possess a strong aptitude to master new product technologies, electrical schematics and product/controls integration. Must reliably provide Factory Authorized Services including: Start-up, Basic Product training, Commissioning Assistance, Preventive Maintenance, Diagnostic, Break/fix and BMS interface. Must possess and consistently demonstrate a strong work ethic and excellent time management, customer service, computer, verbal and writing skills. The technician must accurately report all quality assurance, installation and application deficiencies affecting warranty or unit performance.


  • Provide technical support via phone when not scheduled for service
  • Coordinate status of all service activity with Field Service Coordinators
  • Review in advance any technical information required for scheduled service
  • Minimize costs to the company from service and warranty transactions
  • Thoroughly document all service activity and promptly submit all reports
  • Provide follow-up documentation to customers from site visits for start-up, warranty, and performance evaluations
  • Report all expenses accurately and promptly
  • Maintain vehicle inventory as necessary
  • Available for overtime and off hour assignments
  • Available for travel as assigned
  • Attend Product Training sessions as assigned
  • Other duties as assigned

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • High School Diploma and 1-2 years trade school education in HVAC/R and related areas.
  • Or 7 years related experience in the HVAC/R industry.
  • Or Journeyman/Master HVAC trade license


  • Type II EPA certification for the handling and reclamation of refrigerants.
  • Valid Driver’s License with a good driving record.
  • Must be in the process training to attain or currently hold a Journeyman’s License for HVAC or equivalent license.
  • OSHA10 Training


  • Ability to read and follow written instructions.
  • Ability to speak effectively with employees of organization.
  • Ability to work from verbal instruction.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.

Job Type: Full-time

Pay: $30.65 - $36.06 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 5 years
  • 6 years
  • 7 years


  • Day shift

People with a criminal record are encouraged to apply

Willingness to travel:

  • 50% (Preferred)

Work Location: On the road

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

STULZ Air Technology Systems, Inc. At A Glance

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