Clever Devices Ltd.

Field Service Technician I - Los Angeles

Los Angeles, CA
Enhancing mobility through state-of-the-art transit technology solutions. That's what we do, and eve

Job Description

Field Service Technician I

Posted: Friday, 2/23/2024
Requirements
  • Handles all service calls and completes diagnostic repairs and maintenance updates
  • Manages spare parts inventory
  • Responsible for care and maintenance of a company service vehicle
  • Maintains a thorough working knowledge of Clever Devices electronic and computerized equipment as well as associated software
  • Configures, repairs, maintains, updates and installs Clever Devices equipment on a regular basis
  • Serves as point of contact at customer location for any and all service inquiries
  • Anticipates and trouble shoots any issues to ensure continual quality for the customer
  • Proactively reports trends in repairs and maintenance to supervisor
  • Creates and maintains a log of all service repairs, maintenance and updates
  • Ensures all repairs and maintenance are completed to customers satisfaction
  • Works onsite at the customer facility or at the Transit Authority, and maintains business etiquette standards of Clever Devices
  • Ensures they maintain a clean work site whether at customer facility or Transit Authority.
  • Position may require weekend, overnight, and on-call shifts

Clever Devices Ltd. At A Glance

Enhancing mobility through state-of-the-art transit technology solutions. That's what we do, and every one on our team — our innovative engineers, dedicated project managers, amazing software developers, brilliant data pros, talented trainers, and diligent back-office staff — make it possible. They have helped make us the North American leader in transit technology, and we continue to grow — with more than 570 employees in 12 locations across the U.S., Canada, Brazil and Italy. In exchange for their hard work, we offer our employees exceptional benefits, including medical, dental, and vision insurance. We also recognize the importance of a healthy work-life balance, and provide generous PTO, gym reimbursement, and time off for volunteer initiatives. And because our employees play an integral part in our growth, we are committed to playing an integral role in theirs. To that end, we offer tuition reimbursement, formal training for emerging leaders, and many other development initiatives.
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