Location: Burbank, CA

Department: Facility Services

Job Position Classification

Field Service Technician-Handyman/flooring

We are currently seeking a skilled and experienced Commercial floor Repair & GC Technician to join our team. As a Commercial Floor Repair Technician, you will be responsible for performing various repairs, maintenance, and installation tasks on floors in commercial locations. This role requires a high level of expertise in assessing, diagnosing, and executing repairs for different types of flooring materials, including but not limited to hardwood, laminate, vinyl, tile, and carpet.

Responsibilities:

Flooring

• Inspect, assess, and identify floor repair needs in commercial locations such as retail spaces, and other commercial establishments.
• Perform repairs, replacements, and installations of damaged or worn-out flooring materials, VCT, Vinyl, ceramic, sheet vinyl, hardwood, laminated, wall tiles, decorative tiles, decorative stones, carpet, cement/concrete flooring, epoxy flooring,
• Utilize appropriate tools and equipment to carry out repairs, ensuring high-quality workmanship.
• Prepare surfaces by cleaning, leveling, and smoothing before installation or repair.
• Measure and cut flooring materials to fit the designated areas accurately.
• Ensure compliance with safety standards and regulations while working on commercial premises.
• Collaborate with team members and other stakeholders to coordinate repair projects and ensure timely completion.
• Keep accurate records of repair activities, materials used, and project details.
• Provide excellent customer service by addressing client inquiries, concerns, and providing recommendations for floor maintenance and repair.
• Material procurement

General construction

• Commercial interior repairs such as but not limited to – painting, light plumbing, casework, framing, drywall, finish work, etc. (each hire will focus on their skilled trade sets and will not be responsible for all trades)
• Train customers on recommended facilities maintenance procedures
• Follow company guidelines and policies
• Provide service and customer support during field visits
• Tie workflow to schedule
• Manage all on site installation, repair, maintenance and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Create lists of additional service requirements per site
• Document daily activity through various tracking systems
• Track company vehicle stock and maintain using best practice software system
• Maintain an organized and clean company vehicle
• Produce timely and detailed service reports and supply to in-house team
• Coach/tutor junior colleagues and trainees as necessary
• Document entire service processes through photos, mobile, and written
• Operate vehicle in a safely manner – obey all traffic laws
• Use field automation systems
• Recommendations to management
• Follow all company’s field procedures and protocols
• Protect self and others
• Cooperate with in house team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations
• Build positive relationships with customers
• And other miscellaneous assigned job duties
• Arrive to site on time and complete work as efficiently as possible
• Recognize sales opportunities and communicate to in-house management team

Note: Maintco Corp. reserves the right to add or change duties at any time

Requirements:

Skills

· A minimum of 1 to 3 years of professional experience in Commercial Floor Repair Technician or similar role.

· Extensive knowledge of various flooring materials and their specific repair requirements.

· Proficiency in using floor repair tools and equipment.

· Comfortable in use of computers, email, tablets, and mobile phone applications.

• Effective and collaborative problem-solving skills to maximize customer service and satisfaction.
• Excellent communicator and team-builder, with strong interpersonal, negotiation, leadership, and organizational skills.
• Critical thinker, with good judgment and decision-making ability.
• Self-motivated, driven, high energy, and resilient.
• Proficient with speaking, reading, and writing in English.
• Relevant certifications or licenses (e.g., roofing certifications) are a plus.
• Proficient with speaking, reading, and writing in Spanish, a plus.

• High school diploma or equivalent.

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance