BlueCrest Inc

Field Service Technician - Anaheim

Anaheim, CA
BlueCrest, formerly the Document Messaging Technologies division of Pitney Bowes, is now a new, inde

Job Description

Field Service Technician

Posted: Tuesday, 11/14/2023

We actively look for prospects who:

  • Are passionate about client success.
  • Enjoy collaborating with others.
  • Strive to exceed expectations.
  • Move boldly in the quest for superior and best in market solutions.
  • Have a high-level of ethics and commitment as well as being a self-starter

If this sounds like you, then you may be a great fit for Bluecrest

You are:

An experienced Electro-Mechanical Technician who may come from various fields such as business machine repair, Printer, Inserter, Sorter service experience, Tecnau equipment and or from the automotive repair industry with strong troubleshooting and repair skills who is energetic self-motivated with a positive attitude. You are committed to championing new ideas, strategies or concepts to ensure that the business is retained and the client is satisfied

You will:

  • Proactively schedule and perform preventative maintenance
  • Trouble-shoot customer reported problems.
  • Proactively monitor, schedule, and prioritize tasks to maximize customer satisfaction
  • Plan and perform equipment upgrades and new installations
  • Manage a queue of calls to ensure that customers are contacted within the established guidelines, and that incidents are closed in a quality manner within the established guidelines.

Your background:

  • As an Onsite/Field Technician you have:
  • A minimum of 1 years' experience trouble-shooting and repairing complex mechanical equipment.
  • Strong experience working on electro-mechanical equipment
  • A minimum of two years proven experience in building and enhancing Customer relationships.
  • A valid driver's license is required.
  • Must maintain reliable transportation to travel to and from customer locations
  • The ability to perform frequent lifting and/or moving items up to 50lbs. Are you able and willing to do this with or without accommodation?
  • Flexibility to work overtime, weekends, holidays, and/or different shifts as needed with minimal notice

We will

  • Provide the opportunity to grow and develop your career
  • Offer an inclusive environment that encourages diverse prospective and ideas
  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization

Our Team

Our Bluecrest team offers a full range of inserters, sorters, software and production printers that enable the creation of high-impact, color customer communications, including bills, statements, marketing offers and compliance documents. We provide digital solutions so organizations can create the right relationships with the right customers.

Job Type: Full-time

Experience:

  • relevant: 1 year (Required)
  • trouble-shooting: 1 year (Required)

Work authorization:

  • United States (Required)

Your background:

  • As an Onsite/Field Technician you have:
  • A minimum of 1 years' experience trouble-shooting and repairing complex mechanical equipment.
  • Strong experience working on electro-mechanical equipment
  • A minimum of two years proven experience in building and enhancing Customer relationships.
  • A valid driver's license is required.
  • Must maintain reliable transportation to travel to and from customer locations
  • The ability to perform frequent lifting and/or moving items up to 50lbs. Are you able and willing to do this with or without accommodation?
  • Flexibility to work overtime, weekends, holidays, and/or different shifts as needed with minimal notice

TO APPLY: https://recruiting.adp.com/srccar/public/RTI.home?c=2159313&d=ExternalCareerSite&r=5000608374706#/

BlueCrest is an Equal Opportunity Employer.

Job Type: Full-time

Expected hours: No less than 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Application Question(s):

  • This role requires use of your own vehicle for local travel around Orange County and some into Greater Southern California. We will reimburse you for fuel, mileage and wear & tear on your vehicle. Is this acceptable?
  • This role will cover accounts in Orange County and some into Greater Southern California. Is that an acceptable travel range?

Experience:

  • Equipment repair: 1 year (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person

Benefits
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Tuition reimbursement
  • Vision insurance

BlueCrest Inc At A Glance

BlueCrest, formerly the Document Messaging Technologies division of Pitney Bowes, is now a new, independent company with a long tradition of global leadership in enterprise print, mail, and customer communications solutions. We’re breaking out to become more nimble and responsive, to bring you not only the expertise and services you’ve known us for, but also new capabilities and customized solutions fueled by collaboration, a commitment to security, and a passion for efficiency. BlueCrest is where speed meets precision, innovation meets opportunity, and message meets momentum. We work hand-in-hand with clients to understand what they want to do – whether it’s to improve compliance, increase capacity, or achieve more with less, then move quickly to creatively solve problems and implement change. Most of all we cherish our role as a trusted partner to our clients.
Apply Now

Classet is a skilled trades network. Once you have applied, A Classet recruiter will reach out within 24 hours to learn more about your career search! Classet helps everyone from experienced crafstmen & women to eager apprentices find new opportunities. We are here to help you find the right fit for your career.