Quality Built, LLC

Field Consultant (Construction) - Dallas

Dallas, TX
Quality Built is the nationwide leader in third-party quality assurance and insights. Founded in 199

Job Description

Field Consultant (Construction)

Posted: Tuesday, 3/19/2024

Quality Built is the nationwide leader in third-party quality assurance and insights. Founded in 1994, we work with some of the most respected names in construction, insurance, and litigation. Only Quality Built combines a network of thousands of experienced, boots-on-the-ground inspectors and domain experts with the industry’s most robust technology solutions.

Primary Function

This field-based position reports directly to the Director of Field Operations and is responsible for the delivery of all service deliverables to each assigned builder client. This is a non-exempt position.

Specific Duties

· Properly scheduling projects according to the scope of work and job site status

· Collecting data and photo documentation on assigned projects to document identifiable risk and good quality construction practices per the company work instructions, tagging all anomalies as open items in writing.

· Attending all mandatory training sessions; submitting a signed Training Verification Form within deadline

· Providing correct amount of contact time and conducting the field related deliverables per the contract and company work instructions.

· Assisting with customer complaint resolution and documentation per company work instructions.

· Providing regular updates of project status and changes to your supervisor and office via the scheduling program or in response to a specific inquiry

· Notifying supervisor and company office of all necessary travel required with a minimum of 17 days advance notice.

· Synchronizing all data and photos collected daily and uploading any required written or auto generated reports and photos for applicable field deliverables within 24 hours of completion.

· Adhering to company policies, processes and work instructions to meet all ISO compliance requirements

· Submitting timely and accurate mileage, job costing and other financial reporting

· Maintaining and protecting all company equipment and supplies

· Monitoring, reviewing and responding to all communication (email, phone, voicemail) in a timely manner as required by company policy

· Other duties as assigned by (supervising manager, upper management, executives)

Education and Skills Requirements

· High school diploma/GED/HERS RFI

· Position advancement is dependent on performance and additional certifications

· OSHA 10 certification required

· A valid drivers license, clean driving record for minimum of 5 years and adequate auto insurance that meets company compliance ($100,000 bodily injury/$300,000 accident /$100,000 property damage)

Machines, Tools and Equipment

  • Tough pads, tablet computers, specific computer programs necessary for the position, cameras, cell phone (iPhone or Android)
  • Hard hat, fall equipment, eye and hearing protection and general hand-held tools, such as level, flashlight, tape measure, moisture meter, GFCI tester and similar
  • Safety vest, company logo shirts, red tags
Requirements
  • Strong computer, verbal and written skills
  • Basic customer service skills
Benefits
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Quality Built, LLC At A Glance

Quality Built is the nationwide leader in third-party quality assurance and insights. Founded in 1994, we work with some of the most respected names in construction, insurance, and litigation. Only Quality Built combines a network of thousands of experienced, boots-on-the-ground inspectors and domain experts with the industry’s most robust technology solutions.
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