Project Open Hand

Facilities Technician - Oakland

Oakland, CA
Project Open Hand provides food and compassion to improve the quality of life for the men, women and

Job Description

Facilities Technician

Posted: Tuesday, 3/26/2024
TITLE: Facilities Technician
DEPARTMENT: Facilities
REPORTS TO: Manager, Building Services
LOCATION: 730 Polk Street, San Francisco

STATUS: Union, Non-Exempt
CLASSIFICATION: Administrative

The Project Open Hand Facilities Technician is an essential position on our Facilities team. This position is responsible for general facilities and equipment maintenance, repairs, and to assist the Manager, Building Services with projects that move the agency forward.
This is an ideal position for a highly competent, reliable, and engaged facilities professional interested in working in a warm and teamwork oriented environment.


  • 1+ years’ experience working in a facilities department
  • Advanced knowledge of building maintenance and repairs
  • Must be able to speak and read English to facilitate communication
  • Must possess a valid California Driver's License with a clean driving record


  • Bilingual (Spanish/English)
  • Previous kitchen or restaurant equipment (back of the house) experience


  • Responsible for routine maintenance and as needed repairs for POH facilities
  • Responsible for logging and maintaining equipment for operation, including but not limited to: refrigeration, industrial kitchen equipment, filtration, heating, AC, boilers, electrical infrastructure and locks
  • Agency wide recycling preparation coordination and execution
  • Primary agency representative for interactions with contractors
  • General pick up and straightening of all work areas
  • Facilitate internal movement of equipment and furniture
  • Maintain the operational integrity of office furniture
  • Additional tasks that may be assigned by supervisor


  • Team player: Demonstrates cooperative spirit, respects professional boundaries and is successful at sharing responsibilities with others
  • Self-led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed
  • Sensitive to the circumstances and needs of the critically ill and seniors, as well as people with mental health and substance abuse issues
  • Customer oriented: Works well with all customers (internal staff and external contacts), promotes a positive image of the agency and works diligently to resolve customer issues
  • Poised: able to maintain a calm, positive and constructive attitude during interactions with diverse populations, sometimes in challenging situations
  • Ethical: Honest, accountable, maintains confidentiality
  • Working knowledge of common tools for basic repair & upkeep
  • Leadership I: Completes all assigned tasks in a timely manner and is able to identify projects or work needed for future completion. Anticipates needs before they are assigned. Recognizes themselves as a departmental or function representative

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Physical demands:
While performing duties of job, incumbent is occasionally required to stand for long periods of time and move; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee will be required to work in small spaces, on ladders and uneven surfaces on a regular basis. Employee must bend, stoop and lift and/or move up to 50 pounds unassisted on an occasional basis. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Work environment:
The noise level in the work environment will consistently vary from quiet to loud and warm to cold. The work environment will be ever changing between office, kitchen and warehouse environments

Project Open Hand At A Glance

Project Open Hand provides food and compassion to improve the quality of life for the men, women and children it serves. Project Open Hand programs include: meal, grocery and nutrition counseling for people with symptomatic HIV and AIDS; congregate lunch and nutrition education for people over 60 years of age; meal service for homebound and critically ill people under the age of 60. Services are available to eligible clients living in San Francisco and Alameda counties, regardless of their race, color, national origin, age, gender, sexual orientation, religious affiliation, disability or ability to pay. Project Open Hand was founded in San Francisco in 1985 by Ruth Brinker, a retired meal service manager, who began preparing meals in a church basement for seven people living with AIDS. The first grassroots response to the nutritional needs of people with AIDS in the nation, Project Open Hand continues to be a model for similar organizations around the world. In 1989, Project Open Hand started serving people with AIDS in Alameda County. In 1998, Project Open Hand furthered its reach and began serving congregate lunches to seniors at various sites throughout San Francisco and Alameda County. At the beginning of 2000, Project Open Hand expanded its services to provide 'meals with love' to people who are homebound with any illness.
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