Harvard University

Director of Administration and Operations - Cambridge

Cambridge, MA
For many people, the most compelling aspect of working at Harvard is the sense of mission and commun

Job Description

Director of Administration and Operations

Posted: Friday, 3/29/2024

Job Summary

Reports to the Department Chair of History of Art & Architecture, a mid-sized interdisciplinary department focused on cross-regional, transnational, and transcultural modes of art, art media, and art production from antiquity to contemporary art, and the Administrative Dean for the Arts and Humanities Division, responsible for the overall strategic management of the administrative, financial, and staff operations of the department. Works with the chair, faculty and staff to create a healthy inclusive and positive work environment for all members of the community. Oversees support for the academic operations of the department, as well as support for the CAMLab, Aga Khan Program for Islamic Architecture, and the undergraduate architecture track jointly managed between the department and the Harvard Design School.

Position Description

Directs departmental staff in the management of graduate and undergraduate programs, academic and faculty support, office management, and financial administration for the department. Directly supervises a departmental staff of seven direct reports, who collectively support complex departmental academic business needs necessary to the 23+ faculty, 74+ graduate students, and 56+ undergraduate concentrators.

In consultation with FAS HR, manages human resources for staff, including recruiting, performance management, compensation, staff relations, and training.

Works with contacts in the Physical Resources Office for all building-related issues, including repairs, maintenance, and refurbishing as needed.

In collaboration with the Department Chair, sets strategic objectives and allocates resources to support these objectives. Works with FAS Finance to develop the $5.6M departmental budget, including oversight for the CAM Lab and Aga Khan Program. Responsible for directing team to monitor spending, and oversees payroll and sponsored research activities.

Develops and implements policies and procedures for effective administration of the department. Serves as a primary source of policy information for faculty and staff. Works with the Department Chair and faculty committees on policy and planning matters and visiting committee activities.

Collaborates with the Division of the Arts and Humanities and the Academic Dean of the Division to ensure that Department administrative procedures are in line with the Department’s core mission and university policies.

Acts as liaison to and works closely with FAS and University offices. Handles special projects for the Department Chair and performs all other duties as required.

Attends and functions as a contributing member of Department committees and external committees within FAS.

Basic Qualifications

Bachelor's degree required. Must possess at least seven years of progressively responsible administrative management experience, including staff supervision and financial management, in a diverse academic or research environment.

Additional Qualifications and Skills

Ability to work as a member of a team in cooperation with a diverse constituency, from administrative staff to students and faculty. Must have excellent operational, analytical, written and oral communication skills as well as strong leadership, interpersonal, and negotiation skills. Must be experienced working with constituencies that include faculty, staff, and students, as well as international guests and scholars. Must be comfortable with technology and possess strong computer skills.

Additional Information

We regret that we will not be able to provide visa sponsorship for this position.

All formal written offers will be made by FAS Human Resources.

Work Format Details

This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.


We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
  • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
  • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
  • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
  • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

General Administration

Department Office Location

USA - MA - Cambridge

Job Code

361058 Administrative Manager

Work Format

Hybrid (partially on-site, partially remote)


Arts and Humanities

Salary Grade



History of Art and Architecture


00 - Non Union, Exempt or Temporary

Time Status


Pre-Employment Screening

Credit, Criminal, Education, Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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Harvard University At A Glance

For many people, the most compelling aspect of working at Harvard is the sense of mission and community that permeates every school, department, program, and organization on campus. It’s a vibrant crucible of intellectual activity, research, knowledge creation, learning, and teaching. Here, results matter and creativity flourishes. We’re united by a culture that strives for excellence, but also supports us in our work.
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