North Florida Oral & Facial Surgery

Dental Office Receptionist/Treatment Coordinator-HIRING ASAP - Jacksonville

Jacksonville, FL

Job Description

Dental Office Receptionist/Treatment Coordinator-HIRING ASAP

Posted: Sunday, 6/2/2024

Cross-Trained Dental Receptionist and Treatment Plan Coordinator

North Florida Oral and Facial Surgery
3007 Hartley Road, Jacksonville FL 32257
Website: North Florida Oral and Facial Surgery

Call/Text: 786-671-4391

Job Summary:

North Florida Oral and Facial Surgery is seeking a skilled and versatile Front Desk and Treatment Plan Coordinator to join our busy practice. This dual role is critical in providing exceptional patient service and ensuring the smooth operation of the office. The ideal candidate will have experience in dental/medical receptionist duties and possess strong administrative skills.


  • Greet and welcome patients to the office in a friendly and professional manner.
  • Schedule and confirm patient appointments using our dental practice software.
  • Collect and update patient information, ensuring accuracy and adherence to HIPAA regulations.
  • Assist patients with completing necessary forms and paperwork.
  • Answer phone calls, respond to inquiries, and provide information about dental services.
  • Coordinate treatment plans for patients.
  • Explain treatment options, costs, and insurance coverage to patients.
  • Verify insurance coverage for patients.
  • Maintain patient records, including medical history and treatment notes, using winOMS software.
  • Ensure the cleanliness and organization of the reception area and front desk.
  • Previous experience as a dental receptionist or in a similar administrative role within a medical office setting.
  • Knowledge of dental/medical terminology and dental procedures.
  • Familiarity with winOMS or other dental practice management software systems.
  • Excellent communication skills, both verbal and written.
  • Strong organizational skills with attention to detail.
  • Ability to multitask and prioritize tasks in a demanding environment.
  • Proficient in computer skills, including Microsoft Office Suite.
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

North Florida Oral & Facial Surgery At A Glance

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