Our client is seeking a Customer Support Operator to join their team. As a Customer Support Operator you will be part of the customer service team supporting company clients. The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to problem solve which will align successfully in the organization.

 

Job Title: Customer Support Operator

Location: Cary, NC

Pay Range: $24/hour

 

What’s the Job?

• Coordinate the planning and delivery of maintenance with clients: call handling, service scheduling, parts ordering, appointment confirmations, and improving customer confidence
• Monitor customer requests and overall system compliance to confirm equipment readiness
• Support on site customer facing personnel 
• Document- customer satisfaction issues and escalate through appropriate channels
• Resolve problems while maintaining a high level of professional integrity

 

What’s Needed?

• 2-5 years' experience in a customer relationship role
• Ability to problem solve and anticipate client needs
• Experience communicating ideas and rationale to internal teams and customers
• Skilled at maintaining positive professional relationships
• Ability to manage time and prioritize based on impact and criticality of customer issues 

 

What’s in it for me?

• $24/hour pay rate
• Monday-Friday schedule 8am-5pm or 11am-8pm
• Paid training
• 3-6 month long contract with the ability to be extended or hired permanently
• Working onsite with peers and business partners

 

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

 

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.