Customer Support Meteorologist - Huntsville

Huntsville, AL
Baron provides critical weather intelligence to businesses, government agencies, and consumers. For

Job Description

Customer Support Meteorologist

Posted: Sunday, 4/14/2024

Customer Support Meteorologist

Baron Services Inc., an industry leading provider of weather data, display tools, modeling, and hardware solutions is seeking a degreed Meteorologist to join our growing Customer Support Team. This role engages in direct customer support/relations. The successful candidate’s primary responsibilities will focus on providing technical and user support on all Baron broadcast solutions directly with our customers; providing input for new software features; testing new software releases; developing broadcast quality content for our customers; monitoring the timeliness and quality of all data delivered to our customers; and issuing forecast products. Having a passion for weather is crucial to this individual’s success.

This Huntsville, AL based industry leader is looking for an individual with a background/passion for Meteorology, graphical depiction of weather and technical computer skills. Experience in the following a plus- Broadcast Television/Digital, basics of software programming, IT basics, and customer support.

Responsibilities include:

  • Provide remote support services through phone and digital access
  • Perform product verification and testing
  • We are a 24/7/365 operation, flexibility in schedule will be necessary
  • Desire to fulfill our mission of Critical Weather Intelligence
  • Host training webinars for clients

  • BS in Meteorology or equivalent from an accredited program or equivalent experience
  • Strong communication skills a must- both written and verbal
  • Strong analytical and troubleshooting skills
  • Strong Organizational Skills
  • Ability to Multi-Task at a high level
  • Team Player
  • Positive Energy a MUST!


Baron provides critical weather intelligence to businesses, government agencies, and consumers. For more than 30 years, the company based in Huntsville, AL, has developed life-saving weather technology. Our suite of products includes weather radars, weather data, software for display and storm tracking, and data delivery systems that ensure everyone has access to timely weather information. Our projects include the successful upgrade of the U.S. NEXRAD radar network to dual-polarization technology. Major insurance, aviation, fleet and public safety organizations across the globe rely on Baron for the weather intelligence to run their businesses better. Media companies like ABC, CBS, FOX, NBC, WeatherNation, and the Weather Network in Canada use Baron software to provide their audiences with accurate forecasts and life-saving coverage when dangerous weather strikes. At Baron, our mission remains simple: ensuring that every citizen, every nation, every business, and every family are protected from inclement weather.
Apply Now

Classet is a skilled trades network. Once you have applied, A Classet recruiter will reach out within 24 hours to learn more about your career search! Classet helps everyone from experienced crafstmen & women to eager apprentices find new opportunities. We are here to help you find the right fit for your career.