Customer Service/Sales Support - Omaha

Omaha, NE
Groupe familial depuis 1902, Delachaux rassemble des entreprises internationales opérant sur des sec

Job Description

Customer Service/Sales Support

Posted: Saturday, 9/16/2023

If you thrive on opportunity and challenge and have the confidence that your success is dependent upon your talents and efforts, you want to be part of the Conductix-Wampfler team! Conductix-Wampfler is a progressive and growing organization that offers challenging and rewarding opportunities in the electrification and cable management markets.

In this role, you ll be an important part of the Customer Service team, assisting customers and outside sales representatives with many of their day-to-day activities, including:

  • Handle customer inquiries, requests, troubleshoot product failures, identify requests via pictures from customers via phone and e-mail
  • Provide support to our Inside Sales Team, Outside Sales Team, and Market Development Managers
  • Communicate with internal customers to fulfill customer requirements and revise orders

You will assist in helping our business continue to grow. This is a multi-faceted position in a medium-sized organization, so you must be able to interact comfortably with other departments on a regular basis.

  • Typing skills of at least 50 WPM with High Accuracy.
  • Proficient use of Office 365 operating system and Microsoft Office products (Word, Excel, Outlook).
  • Good communication skills to interact with team members.
  • Good critical thinking skills to resolve questions and problems related to orders.
  • A high degree of diligence to ensure the correct information on orders.
  • Ability to work at a steady pace even with interruptions, and some time pressure.

Conductix-Wampfler At A Glance

Groupe familial depuis 1902, Delachaux rassemble des entreprises internationales opérant sur des secteurs stratégiques à fortes compétences technologiques. Delachaux met en œuvre avec ses entreprises, leader en solutions pour infrastructures et grands équipements, son modèle de développement innovant : Une large autonomie accordée à ses entreprises dans la gestion de leurs activités commerciales et industrielles Une exigence dans les pratiques de management des affaires et des personnes contribuant à leur développement durable
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