Ace Handyman Services

Customer Service Representative - Acworth

Kennesaw, Georgia
Ace Handyman Services is a network of top-rated handyman franchises

Job Description

Customer Service Representative

Posted: Monday, 6/24/2024

If you love people, love to help, and love to work hard and win, we would love to meet you!

Ace Handyman Services a national leader in the home improvement and home repair services industry. We are looking for highly organized and motivated candidates just like you to ensure efficient and smooth daily operations. We are offering a starting hourly rate of $18 to $20 depending on your experience!

In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED!

This is a high call volume and fast paced role, this person must thrive in a fast and busy environment! This position will also assist with most of the daily administrative tasks - warranty calls, data entry, customer follow up, etc.

Other tasks associated with this position:

  • Building our team of craftsman - this would include facilitating screening calls, interviews, hiring, and orientations with new craftsmen
  • Potential networking opportunities to get the word out in the community about who we are and what we do!

Requirements
  • 3+ years of Previous Experience in Sales, Customer Support, or Administrative work
  • Previous scheduling experience
  • Willing to work in-person at our Kennesaw office
  • Excellent computer and typing skills
  • Friendly, Professional, and ready to help our amazing Customers and Handymen!
  • Experience in the industry, and specifically with the Service Titan platform is a huge plus!
Benefits

  • Paid Vacation
  • Dental Insurance
  • Performance bonuses
  • Flexible scheduling
  • Advancement and growth opportunities
  • Regular pay reviews
  • Plus more!

#ZR

Ace Handyman Services At A Glance

About Ace Handyman Services

Come work for and be a part of the most trusted brand in hardware. Join our TEAM as we redefine the power of the trades. Let Ace Handyman Services handle all your hassles and paperwork while you keep your freedom and flexibility to manage the challenges in life, perfect your trade, and grow with the company. We have so much demand for our services that we have to turn down work every day - and we're looking to add the best people in the business to our team who are looking for a career, not just another job.

How Your Career Could Grow

Regardless of how much experience you have, we have a place for you. As long as you are willing to learn, work hard, and be professional, you will have the opportunity to learn the skills you need to be successful.

Your Career at Ace Handyman Services

Our Craftsmen are empowered and given much more flexibility than others in our industry. For example, they are in charge of their own job sites, and given the freedom to interact directly with Homeowners and Property Managers to suggest work that will improve safety, preserve their largest investment, and truly help them to love their homes and commercial buildings.

A Day in the Life

Working with us allows you the flexibility of an independent job, with the perks of being a W2 member of our team! We find and schedule the jobs for you, and you provide the quality craftsmanship and customer service that our clients have come to expect from us. You will work out of your home on your choice of a full time or part-time basis, traveling to customer homes in your local area.

Why Join Us?

  • Hourly Rate + Incentives
  • Vacation
  • Performance bonuses
  • Use of company owned tablet
  • Company credit card
  • Flexible scheduling
  • Advancement and growth opportunities
  • Regular pay reviews
  • Consistent year-round work
  • Plus more!

Apply Now

Classet is a skilled trades network. Once you have applied, A Classet recruiter will reach out within 24 hours to learn more about your career search! Classet helps everyone from experienced crafstmen & women to eager apprentices find new opportunities. We are here to help you find the right fit for your career.