1100-Applied Industrial Technologies

Customer Service Rep / Inside Sales - Kansas City

Kansas City, MO
Founded in 1923, Applied® is a leading value-added distributor of bearings, power transmission produ

Job Description

Customer Service Rep / Inside Sales

Posted: Sunday, 8/6/2023

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.


We are hiring a full-time customer service representative (CSR) in Kansas City. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Join the Applied family!


We say "family" because Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!


Why join us?

There is a reason we have been named a Best Workplace 20 times. Applied has earned the Outstanding Employer Support award from the US Navy and we are a GSA approved vendor.


You'll receive rewards and resources to fulfill you both professionally and personally. In addition to competitive pay including bonus opportunities, and all the benefits you’d expect from an industry leader (401K, insurance, time off, employee assistance, etc.) you will also enjoy:


  • A LASTING CAREER
    – Career paths are available in sales, operations, or management throughout the country.
  • Professional development, training and tuition reimbursement.
  • Team oriented company culture where it’s called work for a reason but have fun in the process. Customers can hear that in your voice.
  • Join a local team with company backing.
  • Great work / life balance.


What you’ll do:

In our fast-paced team environment, you will partner with our customers and Account Manager to find products and services, solve customer needs, and build ongoing business relationships.


  • Customer inquiries, quotes, order processing, expediting / returns
  • Sourcing parts.
  • Assist in generating sales,
  • Help in the stockroom as needed.

Requirements
  • 1+ year industrial customer service or power transmission / industrial products knowledge
  • Written and verbal communication skills, including English grammar.
  • High school diploma or equivalent.
  • Must be able to lift up to 50 lbs
  • Valid driver's license & clean driving record (MVR).
Benefits

  • A LASTING CAREER
    – Career paths are available in sales, operations, or management throughout the country.
  • Professional development, training and tuition reimbursement.
  • Team oriented company culture where it’s called work for a reason but have fun in the process. Customers can hear that in your voice.
  • Join a local team with company backing.
  • Great work / life balance.

1100-Applied Industrial Technologies At A Glance

Founded in 1923, Applied® is a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, automation technologies, and other industrial supplies, serving MRO and OEM customers in virtually every industry. In addition, Applied provides engineering, design and systems integration for industrial, fluid power, and flow control applications, as well as customized mechanical, fabricated rubber, fluid power, and flow control shop services. Applied also offers storeroom services and inventory management solutions that provide added value to its customers.
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