Coach Joe

Client Success Manager - San Diego

San Diego, CA

Job Description

Client Success Manager

Posted: Friday, 9/1/2023

We are seeking an enthusiastic Client Success Manager to join Coach Joe in San Diego, CA. Your main task as a Client Success Manager is to attend to our current and prospective customers, reinforce relationships with them, and aid them in achieving their goals. You will need to have exemplary communication aptitudes and the ability to rapidly get acquainted with our products and services. By taking advantage of your knowledge of our services, you will be able to spot possibilities for the clients and focus on maintaining their satisfaction. If you are a proactive individual who is tech-savvy, efficient, and passionate about helping others to succeed, then we would like to hear from you!

Compensation:

$27 - $30 hourly

Responsibilities:

  • Serve as the primary contact between the company and clientele, supplying unbeatable service and individualized assistance during their training and counseling journey
  • Assist in getting customers properly set up, guaranteeing they obtain all required information and resources to commence their programs without disruption
  • Coordinate calendars, arranging training and coaching engagements, group conferences, etc.
  • Take on client inquiries and aid, responding quickly and professionally via email, phone, or other communication channels
  • Maintain and organize customer files, educational material, and assets, ensuring all data is up-to-date and readily accessible
  • Provide administrative support to our coaching group, facilitating with administrative tasks in connection to coaching engagements
  • Assist customers with technical issues associated with online platforms and learning material

Qualifications:

  • Have at least three years of expertise in customer success, client success management, or administrative support
  • Showcase remarkable organizational and time management abilities to effectively handle multiple tasks
  • Demonstrate strong communication and interpersonal capabilities, as well as the skill to develop relationships with both clients and fellow team members
  • Possess a robust understanding of G Suite (Google Docs) and the technical proficiency to quickly learn new systems
  • Pay close attention to detail and offer proactive support to clients and the coaching team
  • Results-oriented with an amicable and professional demeanor toward customers

About Company


Coach Joe is a fast-growing real estate coaching company based in San Diego. We are passionate about assisting real estate professionals across the country in achieving their goals and reaching their full potential. Our growing team of experienced coaches and consultants is committed to providing high-quality coaching and training services to help our clients succeed. Our services include one-on-one coaching, group coaching, workshops, and seminars. We also give our clients access to an exclusive online community where they can connect with other like-minded professionals and continue to learn and grow.

We have helped hundreds of real estate professionals achieve massive success with our tried-and-true approach and high standards of excellence. If you're looking to work for a dependable and reputable company in San Diego, look no further!

Coach Joe At A Glance

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