Verano Holdings

Cannabis Advisor - Phoenix

Phoenix, AZ
Yes, all are welcome here. Yes, relief is available. Yes, there is a strain for you, and yes, we can

Job Description

Cannabis Advisor

Posted: Tuesday, 1/16/2024

Zen Leaf Cave Creek is growing, and we are looking to add passionate, customer service focused talent to our store!

The Cannabis Advisor, Technician is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management.


  • Possess a positive attitude while greeting customers and patients
  • Be an advocate of cannabis customer care
  • Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product
  • Build rapport with regular patients/customers to promote repeat business
  • Work well with others in a fast-paced, dynamic retail environment
  • Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice)
  • Be open to continued, on-going cannabis education and training
  • Provide support to managers and other Cannabis Consultants as needed
  • Maintain a clean, organize, and sanitize workstation/store front
  • Ensure accuracy of online orders before pick-up
  • Understand and apply detailed compliance regulations as required by local and state laws
  • Stock, merchandise, and replenish displays of regulated and unregulated inventory
  • Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available
  • High School Diploma or equivalent
  • 1-2 years of retail or hospitality experience
  • Must be 21 years of age and comply with all local, state, and company regulations
  • Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances)
  • Desire to learn about cannabinoids, terpenes and product application/consumption methods
  • Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
  • Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations
  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Verano Holdings At A Glance

Yes, all are welcome here. Yes, relief is available. Yes, there is a strain for you, and yes, we can make this industry work for all of us. Our premium products prove that cannabis can be better. And by further democratizing and decriminalizing our industry, we’re proving that cannabis can do better, too. Education is key in the cannabis space. We ensure each and every Verano team member is well-versed in cannabis, from cultivation to dispensing, executives to call center advisors. With the growing acceptance of cannabis, advocacy for criminal reform is imperative. We consider ourselves at the forefront of this issue, supporting and advocating for the compassionate release of those still wrongfully incarcerated for the plant. Cannabis brings people together, something that we hold in the highest regard. We are proud fosters of the cannabis community, for our team members and our community at large. Verano/Zen Leaf is more than just a cannabis company. We are a cannabis community, fostering growth and education, creating a network of brands and dispensaries. We are undaunted by change, and welcome the challenges it brings.
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