• 1. must own van, truck, or SUV to use on the job (mileage will be reimbursed)
• 2. must have clean driving record
• 3. must be able to pass drug test and background check
• 4. must live in the area
• 5. must be able to climb 28' ladder
• 6. must be able to carry 80 pounds

TechNet Partners is a leading telecommunications company well established in Arizona, California, and Nevada. If you are interested in a position as an in-home service technician, we have local open positions currently based out of the San Diego area. We are looking for technically minded individuals with an aptitude for problem solving and customer satisfaction. We have immediate open positions available for technicians that love staying current in the latest in-home services while making connections in our community. Good driving record is required, and technical experience is preferred.

As a Field Tech, you’ll play an essential role in our mission to connect customers to superior communications and entertainment products with the highest quality service. You will resolve cable and internet issues, and install high-performing cable, TV, Internet, and Voice products throughout the San Diego area. You will become a skilled broadband technician working with coax and fiber networks through our highly proficient training program.

What do you get from joining our team?

• Interact with the community. Come face-to-face with customers and make a difference in their lives by connecting them to who and what matters most.
• Support from a team of knowledgeable peers, leadership, and managers available to assist you on your journey.
• Experience interesting work and new surroundings each day. This position allows you to be out of the office working in the residential community every day.
• Ability to build a strong foundation in a career that progresses as you do with a National Company that has a proven background in the industry.
• We issue tools, uniforms, and safety equipment which means you will be prepared to be challenged and have fun while learning the latest residential telecommunication technologies.

Major Roles and Responsibilities:

Operate your personal vehicle (van, SUV, or truck) to coordinate completion of installation and troubleshooting of broadband communication services. Vehicle must be able to carry a 28' extension ladder, along with all tools and materials for the job. Mileage will be reimbursed.

Daily coordination with service manager and peers to visit and complete scheduled appointments with residential customers of cable TV, internet, phone, and home automation related services.

Demonstrate a level of technical knowledge and possess the ability to WOW customers daily.

Troubleshoot and resolve technical telecommunications and wiring related issues.

Accurately complete all required TechNet installation appointments and service routes in a timely manner.

Complete the required paperwork and track assigned customer premise equipment for completion of the installation or service call.

Keep vehicle well stocked with company provided materials to be best prepared for any work order requiring expert level troubleshooting and resolution.

Perform system testing and troubleshooting as required.

Coordinate tasks appropriately to ensure appointment timeframes are met.

Qualifications and Skills:

· Ability to understand and effectively explain customer services in a way that can be easily understood by customers.

· Ability to choose the correct tool and methodology for the given task; for yourself and can help other team members do the same.

· Ability to listen carefully to follow instructions

· Demonstrate aptitude for learning from senior team members

· Exhibit a positive attitude

· High attention to detail

· Ability to meet deadlines

· Willingness to work weekdays, and possible overtime into the evening including weekends when workload requires

· Self-motivated and excellent work ethic

· Maintain a professional appearance and demeanor.

· Ability to provide exceptional customer service EVERY DAY!

Must read, write, and understand English. Must possess a valid driver’s license. Must be able to pass a drug a screening as well as background requirements. Availability to work variable hours is required. Ability to distinguish colors is required due to safety requirements and wiring configurations. Must have the ability to carry ladders and equipment. This is not a remote job.

Job Type: Full-time

Pay: $800.00 - $1,300.00 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Application Question(s):

• Do you have a clean driving record?

Work Location: In person

• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance