Customer Service Representative

Duties:

- Provide exceptional customer service to clients via phone, email, and chat
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Assist customers with product information, order status, and issue resolution
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer records by updating account information
- Collaborate with other team members to ensure customer satisfaction
- Analyze customer feedback and provide suggestions for improvement

Requirements:

- Previous experience in a customer service role preferred
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software applications
- Outbound calling experience is a plus
- High school diploma or equivalent

If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Apply now to join our dynamic team of Customer Service Representatives.

Job Types: Full-time, Part-time

Pay: $18.23 - $23.37 per hour

Benefits:

• 401(k)
• Health insurance
• On-the-job training

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Work Location: In person

• 401(k)
• Health insurance
• On-the-job training