Endeavor Global, Inc.

CSR - Customer Service Representative - Dublin

Dublin, OH

Job Description

CSR - Customer Service Representative

Posted: Friday, 11/10/2023

Customer Service Representative


- Provide exceptional customer service to clients via phone, email, and chat
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Assist customers with product information, order status, and issue resolution
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer records by updating account information
- Collaborate with other team members to ensure customer satisfaction
- Analyze customer feedback and provide suggestions for improvement


- Previous experience in a customer service role preferred
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software applications
- Outbound calling experience is a plus
- High school diploma or equivalent

If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Apply now to join our dynamic team of Customer Service Representatives.

Job Types: Full-time, Part-time

Pay: $18.23 - $23.37 per hour


  • 401(k)
  • Health insurance
  • On-the-job training


  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • In-person

Work Location: In person

  • 401(k)
  • Health insurance
  • On-the-job training

Endeavor Global, Inc. At A Glance

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