Job Title: Assistant Operations Manager

Full job description

About Fitness International est. 1984

Fitness Intl is a fast-paced, fast-growing health club company with over 700 clubs in the U.S. and Canada. Our mission is to help as many people as possible achieve the benefits of a healthy lifestyle. To fulfill this mission, we will create a nationwide network of sports clubs, offering our members the widest range of amenities and the friendliest service at an affordable price. Fitness International, LLC is an equal opportunity employer who recognizes the value of having a diverse workforce. We seek and encourage qualified applicants regardless of gender, ethnicity, or other cultural or physical characteristics.

The Assistant Operations Manager position prepares an individual for the Operations Manager position. The job of our Operations Manager is to ensure that our members receive exceptional service from a happy, friendly staff in a clean and well-maintained facility. The OMIT position is responsible for weekend coverage during their training. They will have full responsibility during this time allowing the OMIT to work on their management skills. Operations Managers hire, train, develop, and supervise all Front Desk, Kids Club, and Janitorial staff, resolve all membership issues, update past due accounts, manage payroll and supplies budget, and uphold company standards.

New Graduates with some management experience in retail or customer service are encouraged to apply. The OMIT program can run up to six months depending on their abilities with a goal of having their own club when they are ready.

WE OFFER…

A career with growth opportunities

A competitive compensation package

Bonuses

Benefits

Expansive, state-of-the-art facilities which provide a clean, friendly and motivating work environment

Complimentary gym membership

Responsibilities:
- Assist the Operations Manager in overseeing daily operations and ensuring efficient workflow
- Collaborate with team members to develop and implement operational strategies and procedures
- Monitor and analyze key performance indicators to identify areas for improvement
- Provide guidance and support to staff members, including training and development opportunities
- Assist in managing inventory levels and coordinating with suppliers to ensure timely delivery of materials
- Help maintain a safe and clean work environment by enforcing company policies and procedures
- Assist in resolving customer complaints or issues in a timely and satisfactory manner
- Conduct regular inspections to ensure compliance with quality standards
- Assist in budgeting and financial planning activities

Skills:
- Strong leadership abilities with the ability to motivate and inspire a team
- Excellent organizational and time management skills
- Effective communication skills, both verbal and written
- Problem-solving skills with the ability to think critically and make sound decisions
- Detail-oriented with a focus on accuracy and efficiency
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Knowledge of industry regulations and best practices

We offer competitive compensation, opportunities for career growth, and a supportive work environment. If you are a motivated individual with a passion for operations management, we encourage you to apply.

Please submit your resume and cover letter detailing your relevant experience to [email protected]

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Pittsburgh, PA: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance