Streamline Vrs Llc

Accounting Onboarding and Support Specialist - Chandler

Chandler, AZ

Job Description

Accounting Onboarding and Support Specialist

Posted: Friday, 2/23/2024

About Inhabit

Inhabit is a software company serving the residential and vacation property management industries. It delivers best-in-class software solutions while fostering industry-leading innovation and collaboration. Powered by its diverse team of business leaders and industry experts, the company focuses on providing property management professionals more choice through its software ecosystems. Inhabit believes that property managers are central to the success of the residential and vacation housing markets and delivers products built to empower them, their investors, and communities. Inhabit’s private equity partners include Goldman Sachs Asset Management, Insight Partners, Greater Sum Ventures and PSG. These are committed to helping support the company’s commitment to property management software solutions. To learn more, visit Inhabit.com.

About Streamline

We are the industry leader in vacation rental software. In 2020, we had our best year to date, and we are excited to continue that growth in 2021 and so on. Our clients use our cutting-edge technology and modern solutions to manage their entire property management operations: online bookings, maintenance, housekeeping accounting, etc.

If you’re interested in joining a team working to build a unique, world-class software with a relentless focus on the customer, you’ve come to the right place.

Job Description Summary

As a Software Accounting Trainer, you will be responsible for coaching new clients during their onboarding to correctly set up of their taxes, fees, plus trust accounting information and coach them on how to use their Streamline system effectively to stay in Trust. You will also be responsible for conducting research, performing routine calculations, general ledger reviews to identify discrepancies and opportunities and communicate these accordingly.
We are looking for a highly motivated, polished, well organized self-starter with an engaging personality who thrives in a fast-paced environment and can learn and adapt quickly.

What You’ll Do (Functions & Responsibilities)

  • Attends and participates in the onboarding and transition of new clients
  • Trains new clients over Zoom to set up and use all aspects of their accounting in the system
  • Identifies misplaced and invalid data and determine a plan for correction
  • Trains on how to complete bank reconciliations
  • Works in the ticketing system to respond to tickets promptly
  • Builds and maintain relationships with clients by providing exceptional customer service
  • Exhibits proven ability to multitask and work under pressure
  • Troubleshoots client issues with their accounting set up
  • Writes/updates accounting related articles on our knowledgebase to provide both; internal, and external education & information
  • Analyzes and documents clients’ questions and concerns and escalates problems to appropriate teams or manager
  • Proactively works to identify at-risk accounting issues
  • Collaborates cohesively with team members to identify opportunities for process improvements
  • Leads accounting webinars from time to time to train clients and/or internal staff
  • Attends all company/team meetings as needed
  • May be assigned to internal project teams as needed
  • Collaborates as a subject matter expert to assist our instructional design team create new or to update educational solutions
Requirements
  • Bachelor’s degree in accounting or comparable accounting experience
Benefits
  • Competitive Pay
  • Health Insurance: Medical, Dental, Vision and Prescription Plans
  • Health Savings Accounts
  • Flexible Spending Account
  • Dependent Flexible Spending Account
  • Critical Illness
  • Accident
  • Retirement Savings Plan (401K) with discretionary company match
  • Short and Long Term Disability
  • Company Paid $25,000.00 life insurance
  • Supplemental Life and AD&D Insurance
  • Employee Assistance Program
  • Paid Holidays
  • Paid Vacation
  • Paid Volunteer Time
  • Inhabit Employee Discount Programs

Streamline Vrs Llc At A Glance

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