Brilliant AV

AV Service Technician - Costa Mesa

Costa Mesa, CA

Job Description

AV Service Technician

Posted: Friday, 2/23/2024
  • Tools
  • FSA
  • 401(k)
  • Bonus based on performance
  • Company car
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Paid time off

Do you have a love of technology? Do you want to solve clients technology issues? How about bringing Smart Homes and Smart Offices to clients, making decisions, and building long-lasting relationships around simplifying life through technology? Do you like working in an environment where Teamwork, Integrity, Responsibility, Positivity and Quality are company values? If you answered yes, please read on.

As an AV Service Technician, you will have the opportunity to solve and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. You will interact with clients representing the Brilliant AV brand and develop relationships to make lives easier through technology.

Our ideal candidate is detailed oriented, computer-skilled, process-driven, self-motivated, problem-solver, and a team collaborator who will grow and expand our ability to support our commercial and residential installation and service teams.

We offer a flexible alternative workweek schedule of four 10-hour days, allowing for a three-day weekend each week and a more effective working day. Our technicians appreciate being able to complete a job in one day and not have to return.

Essential Duties Include:

  • Manage all aspects of support including end user training, troubleshooting, and follow through on escalation of issues.
  • Resolves system issues either proactively based on data or reactively based on client trouble identifying.
  • Collaborates on problem solving in both installation standards and provides challenges and successes during weekly Team meetings, allowing for participation in improving the company and having your voice heard.
Knowledge, skills, experience needed:

Experience in residential/commercial AV or automation with knowledge of overall concepts and configurations for categories of work and products within our industry are a must.


  • 2-3 years AV / Networking / Technology Integration Experience
  • Control4 Certified
  • Networking knowledge
  • High School Graduate or Equivalent
  • Ability to physically perform essential functions of the position - Lifting, bending
  • Valid Drivers License
  • Ability to pass a national background check for Alarm Agent requirements - Live Scan

Brilliant AV's Vision is to provide simple, secure, and enjoyable technology by delivering a reliable product through a process of responsive resolution with a relationship of trust and familiarity with our clients. We offer installation and service to commercial and residential clients to install Smart Office and Smart Home plans including security systems, audio, video conferencing, lighting, WiFi, design, service, and support.

Brilliant AV At A Glance

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