Poway, CA

Job Description


Posted: Friday, 2/9/2024

Who We Are:

We are driven by a passion to design and manufacture the highest quality grid-scale power converters available. Rooted in this passion, we provide our customers with inverters and DC/DC converters from 250 kW to 6 MW. EPC’s products are designed 100% in-house in San Diego and manufactured in the USA. Power electronics are the core technology behind decarbonization. Power electronics are at the core of growth sectors such as renewable energy, energy storage, and electric vehicles, and are critical components in other well-established sectors.

What We Do:

EPC is located in the center of a high-tech commercial park in Poway, CA to meet the demands of its rapidly growing customer base. We are focused on developing and manufacturing robust and reliable power conversion solutions to solve real-world customer problems, and doing it in a smaller, more powerful footprint than anything else available today. We enjoy what we do, and we encourage a creative, healthy, and highly collaborative environment. Our goal is to work together as a fun, creative, and professional team; learning from and encouraging one-another as we push the state of the art forward in power electronics.

The Role:

We are seeking a dynamic and results-driven Customer Service Account Manager with a comprehensive focus on power systems, service parts, long-term service agreements, and technical training services. In this role, you will be responsible for actively promoting and selling a range of offers, including commissioning, service parts, long-term service agreements, technical training. The ideal candidate is motivated by commission-based incentives, possesses excellent communication skills, and is adept at providing holistic solutions. A major responsibility will be to develop a pipeline of upgrades and other opportunities within the sectors we serve.


? Develop and maintain a pipeline of upgrades and opportunities within the sectors we serve.

? Actively promote and sell service parts to customers, emphasizing the value of these parts in maintaining and repairing power systems, particularly in the energy storage and solar sectors.

? Drive sales of long-term service agreements, highlighting the benefits of extended service coverage for power conversion systems.

? Promote and sell technical training services, showcasing the value of enhancing customer skills and knowledge in power systems, energy storage, and solar technologies.

? Price and sell availability guarantees, demonstrating an understanding of customer needs for continuous and reliable energy solutions.

? Meet and exceed monthly sales quotas with a commission-based structure tied to sales performance in multiple offerings, including power systems.

? Provide exceptional customer service by tailoring solutions to the unique requirements of the energy storage and solar landscape.

? Collaborate with cross-functional teams to enhance the overall customer experience and align sales efforts with company objectives.

? Maintain accurate records of customer interactions and sales activities in the CRM system.

? Travel 25%-75%

? Other duties and responsibilities within the scope of position as needed or assigned


? Bachler’s degree in engineering, business, marketing or a related field. MBA a plus

? Proven experience in a sales role, with a focus on selling service parts, long-term service agreements, technical training, and power systems, especially in the energy storage and solar sectors.

? Exceptional communication skills to effectively convey the benefits of specialized power solutions to customers.

? Results-driven with a track record of meeting or exceeding sales targets in diverse offerings.

? Familiarity with CRM systems and sales tools.

? Ability to adapt to changing business priorities and customer needs.


? 401(k) Matching

? Health Insurance

? Dental Insurance

? Vision Insurance

? Disability Insurance

? Employee Assistance Program

? Flexible Spending Account

? Life Insurance

? Paid Time Off

? Tuition Reimbursement

COVID-19 considerations:

In order to ensure the safest environment possible for all team members during the COVID-19 pandemic, team members are provided hand sanitizer, gloves, face masks, alternative work schedules and whenever possible isolated work areas

EPC Power is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary: $125 plus revenue based bonus


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